Analyses, recommendations and improvement implementations to select business components that effect the company's or department's efficiency and overall success.  Whereas the Business Evaluation, Strategy & Planning Program focuses on structure, strategic planning and proper alignment of resources, this program focuses on program/department efficiency, policies, procedures, best practices, operations and information/knowledge management. 

Typical components for this program can include:

• Major project/business line/office/committee/workgroup – Evaluation Checklist (are they performing as intended, and if not how can it be quickly remedied).
• Financial monitoring / tracking (general review)
• Office automation analysis
• Resources review / (skills vs responsibilities, value produced vs expectations, etc.)
• Six month business reviews (analyze business, what worked/didn’t, ratios, marketing strategies, customer review,staff reviews, reward good work and customers, etc.)
• Information and knowledge management utilization (tools, getting what you need?, etc.)
• Customer management (customer service, identify customer types, most profitable customers, retention, etc.)
• Synergy within the business (understanding, resources across lines of business, cross-sales opportunities, etc.)
• Policy/procedure review, process documentation and analysis
• Identification and application of best practices and benchmarking
• Project management (be it cradle to grave, project planning and kickoff, or entering to evaluate project performance and right the ship).

This program puts small/medium sized businesses, as well as corporate offices/divisions, on a strong
foundation to compete and excel today and into the future.  Our free initial business analysis will help us work together to select the right program components to include in your project – completely tailored to address your immediate challenges.


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FOR MORE INFORMATION, PLEASE CONTACT US AT ContactUs@CapitalBCS.com ,

OR CALL (301) 908-4681.

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